17 Ways Your Tiny Business Will Defeat Big Bucket, Inc

by Russ Henneberry

Big Bucket, Inc. makes every kind of bucket imaginable.  Blue ones.  Red ones.  Big ones.  Little ones. Round ones.  Square ones.

Big Bucket has a six-figure advertising budget and a sales force that has “sales conventions” and “sales trainings” and all of that cool stuff.

Big Bucket has an accounting and human resources department to count their dollars and manage the other humans.

Sheesh!

You are just…. well…. you.

And here is how you win:

  1. Produce fewer types of buckets
  2. Produce a better bucket experience
  3. Charge more for your buckets
  4. Find partners to count your dollars, you make buckets
  5. Create and present presentations on buckets
  6. Listen to the bucket market…. carefully
  7. Be quick to react to new needs in the bucket industry
  8. Be more personal in your customer service than Big Bucket
  9. Be more flexible in your customer service than Big Bucket
  10. Create free articles that adress the needs of the bucket market
  11. Create free audio that addresses the needs of the bucket market
  12. Be more personal than Big Bucket in social media channels
  13. Be more genuine than Big Bucket in social media channels
  14. Create free video that addresses the needs of the bucket market
  15. Create events around the needs of the bucket market
  16. Use your own buckets
  17. Teach classes around the needs of the bucket market

Your turn.  Add a #18 in the comments section below.  How do you beat Big Bucket, Inc?


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{ 21 comments… read them below or add one }

Karen THE Connector (Fox) October 27, 2010 at 10:13 am

It could overlap on Social Media channels but Offline Networking(sharing your product) Participating in events (there are many Free events if you look for them)

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Russ Henneberry October 27, 2010 at 10:26 am

@Karen — Absolutely — off-line networking is an outstanding way!

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jennifer October 27, 2010 at 10:59 am

Ok Russ I’m going to stretch us here….

My #18 is be grateful that is is only you! Savor the fact that you do not have all the overhead, worry, inflexibility, and multiple levels of “corporate mud” to wade through in the bucket business.

The attitude of gratefulness is a catalyst for creating a desire in the bucket market user to do business with you. Why? Because not only do you make great buckets…you are fun to work with, buy from, and what you deliver is far more valuable than the bucket itself… I say, “Make gratitude my #18″ …thank you very much!
Jennifer Tobias

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Russ Henneberry October 27, 2010 at 12:00 pm

@jennifer — Isn’t that the truth! Overhead, worry, inflexibility — corporate mud — they all make Big Bucket move slower than your tiny business and they will be less personal than your tiny business. Take advantage!

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Jody Swearingen January 20, 2012 at 1:51 pm

@Jennifer- Yes, the attitude of gratefulness can go a long way in not only how we are perceived but also how we portray ourselves. Plus, it has the added bonus of giving us more flexibility in thinking, more joy, hope and fun!

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Russ Henneberry January 20, 2012 at 7:20 pm

Thanks for stopping by and taking the time to comment Jody!

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Theannaa Zika October 27, 2010 at 11:54 am

Proudly emphasize that you are small! Use the fact that you are not “one of them” but are small and independent and therefore can give much more personalized service!

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Russ Henneberry October 27, 2010 at 12:01 pm

@Theanna — I love this one — so many tiny business owners try to act bigger than they are — instead of making it part of their brand and their marketing position. Thanks for this!

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Tom October 27, 2010 at 12:14 pm

#18. Rinse and repeat!

Don’t worry about beating Big Bucket Inc. Just do the 17 steps and when you get to #17, begin again. Activate the power of your own determination!

“Determination is the wake up call to the human will” –Tony Robbins

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Russ Henneberry October 27, 2010 at 12:22 pm

@Tom — Consistency is absolutely the key Tom. You can’t do any of these things once and expect to see a return. Drip, drip, drip is the phenomenon in play here — thanks for the reminder!

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John Beidle October 27, 2010 at 3:40 pm

I’m in the custom buckets business.

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Russ Henneberry October 27, 2010 at 4:49 pm

@John — I love it — building custom buckets is a great way to beat Big Bucket — they are in the business of creating standard buckets that can be cranked out and sold by the thousands to the mass market. Find a niche! Thanks for this John!

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Lynn Alpert October 28, 2010 at 10:14 am

I make really beautiful buckets – even red ones! To expand upon John’s comment, I can create the bucket that is unique to you and give everyone else “bucket envy!”

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Russ Henneberry October 29, 2010 at 11:04 am

@Lynn — That is fabulous Lynn! Investing yourself in each bucket you build is a great way to beat Big Bucket, Inc!

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Jan Roberg October 28, 2010 at 10:23 am

#18-Respond personally when someone inquires about your buckets. Big bucket’s auto response emails and computer operated voice mail systems turn off its customers.

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Russ Henneberry October 29, 2010 at 11:05 am

@Jan — I couldn’t agree more Jan — it is difficult, if not impossible for Big Bucket to be as personable as our tiny businesses!

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Doug Belleville November 17, 2010 at 8:17 am

Russ this past weekend saw a perfect example of problems with Big Bucket biz. Local manager of Big Bucket retailer applied for approval to set up a booth at our local home and gift show. After all the questions and paper work were submitted to HQ, it took the power that be over two months to get corporate approval to give permission to spend a couple hundred dollars to put Big Bucket on display in the local gift show within “their local community”.

Small “Custom” Bucket Company is more agile and nimble and has the ability react and respond to consumer wants, needs, and changes faster.

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Russ Henneberry November 17, 2010 at 8:44 am

@Doug Belleville — Great example Doug. Tiny Businesses can indeed beat Big Bucket because they can move faster and can be more flexible. It just comes with the territory — when you grow, you increase the number of layers between the customer and the “powers that be” that you mentioned.

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Michelle March 10, 2011 at 10:54 pm

My #18: teach a class now on how to build buckets like yours; and later teach one on how to be successful with a tiny bucket business.

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Russ Henneberry March 11, 2011 at 8:25 am

@Michelle — Great thoughts Michelle — this is a great way to establish yourself as an expert among your peers!

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Michelle March 10, 2011 at 10:58 pm

I meant to make that a response the comment just above me, and I didn’t express why I was moved to comment, which would be: hey I like your sharing the knowledge thinking

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